What the case is built on

Recognised guidance, dated sources, and careful review rules for buying-journey evidence — with a correction route on everything.

The guidance we draw on.

These are the public documents behind the campaign's safety prompts and retail asks. Listing a source means we use it — it does not mean the publisher endorses this campaign.

How point-of-sale checks will be handled.

When we review how beginner inflatable paddleboards and kayaks are sold, each public finding needs a dated source record, clear limitations, and a right-to-reply route before it is used publicly.

No real retailer findings are published yet. Dated findings should only appear after evidence records and right-to-reply checks are ready for human review.

Firm asks, careful claims.

  • Every public claim names its source, with publication and access dates.
  • Retailer findings publish with methodology, capture dates, and a right-to-reply route — never from a single screenshot.
  • Incident material is reviewed before any public use, and we don't run an incident feed.
  • Anyone can request a correction; corrections are acted on, not buried.

Retailers and organisations: if anything here is wrong or missing context, tell us and we will fix it.

Request a correction or reply